Company

Privacy Policy

We value data security and process personal information lawfully, fairly, and minimally.

Last updated: 2026-03-10

Scope and Effective Date

This policy applies to the LearnAI website and related learning services. New features are covered unless separately stated.

  • Effective date: 2026-03-10.
  • Applies to individual users and authorized organizational users.
  • If this policy conflicts with specific notices, the specific notices prevail.

Information We Collect

To provide services, we collect only necessary information:

  • Account data: email, username, third-party login identifier (e.g., Google ID).
  • Learning data: uploaded text, question records, answers, study plans, and progress.
  • Device/log data: browser type, visit time, error logs, and request source.
  • Local storage: used to preserve login state and basic settings.

How We Use Information

We use data to provide, maintain, and improve learning services:

  • Authentication and account security.
  • Generate plans, questions, reports, and photo-solve outputs.
  • Troubleshooting, performance monitoring, and security risk control.
  • Analytics and product experience optimization.

Data Sharing and Disclosure

We do not sell personal information. Sharing/disclosure only happens when necessary:

  • With your explicit authorization.
  • With trusted service providers within strictly required scope.
  • When required by law, regulation, or legal process.

Storage and Retention

Data is retained for the minimum period needed, then deleted or anonymized.

  • Account and learning data: retained while account is active.
  • Security logs: retained for audit needs and cleaned after expiry.
  • After account deletion: retain only legally required data and remove the rest promptly.

Your Rights

Subject to applicable law, you may exercise the following rights:

  • Access and correction: review and update account information.
  • Deletion and account closure: request data deletion or account termination.
  • Withdraw consent: adjust permissions or discontinue service use.
  • Copy/export: obtain a copy of your data where feasible.

Protection for Minors

If you are a minor, use the service with guardian consent and guidance. We apply safeguards for minors’ data.

Security Measures and Contact

We use access controls, permission isolation, and audit logging. For questions, contact: support@edusynth.ai.